Returns & Exchanges
At Aleph Beauty, we want you to be completely satisfied with your sustainable beauty ritual. If a product isn't the right fit for your skin, we offer a 30-day return policy for unused or lightly sampled items.
Initiate Your Request
Contact our concierge team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original sustainable packaging to ensure they are protected during transit back to our studio.
Ship to Aleph
Affix the provided shipping label or use a tracked service to send your package to our returns processing center.
Verification & Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing